How to waste time and money
Entry posted by JustSally
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:hot: Friday, I received a phone call informing me it was time to renew my food stamps. I get food stamps (a whopping $15 a month) because I get medicaid to pay my medicare premium. Okay.....I went to the website our state provides for managing food stamp and medicaid programs and learned that my medicaid was up for renewal, too. I filled out the renewal forms, electronically signed them, and submitted them - done! No.....not done. Now, I'm told I have to call their number for an in-person phone interview (they used to call you).
You have to wait 24 hours before calling so, yesterday I called....and called and called. I started at 9:15 am and didn't quit until 5 pm. I was tortured by looping "music" (like a phone ringing) and "helpful" announcements about the programs. There is no operator so, the computer is in charge. I spent as long as 46 min. holding to as little as 22 min holding....no interviewer.
It's an 877 number but, I still have to pay for the minutes used for calls and it cost me $40 in minutes plus I had to buy more minutes to restock my phone! I have wasted the whole day plus the money to call them. All they will do if I get an interview is verify what I have already told them and signed off on. Arrrrgh!
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