Chalk it up to immaturity and inexperience...the photographer's assistant who took your original form should have made sure the number was understandable and/or your name was accessable to look up your phone number. Also, it is part their fault for not providing a large enough area to put your phone number.

Also, the photographer dropped the ball when they allegedly couldn't read the number, they should/could have contacted someone else from the event to identify you/ your child and thus been able to contact you. I guess it's a matter of customer service which we know is disappearing from every corner of society. As a former photographer, that's what I would have done or at least tried to do. But then, I am a bit obsessive compulsive and a perfectionist. I will spend hours trying to find 'where that extra penny is that I'm off from'...you get the idea.

My writing sucks now...I wonder if when I write a check that they can read the dollar amount.

Many businesses won't go that extra mile to follow up on something and will wait and rely on you, the customer, to press the issue so you can get your paid for merchandise.:head_hurts:

They should be the ones who are embarrased because they f***ed up.

They probably don't realize the 'steps' aren't easily navigated by someone other than themselves. Perhaps an inspection from the city inspector or someone with authority who can 'slap their hands' for not having their place handicapped accessible. I'm sure there is some 'code' they have to abide by to operate their business.

Amy:

janice is right, fiine they could not read number but they could have called directory assistance to get number from, so don't feel bad, you are paying customer, they did not do their job right, so don't apologize for anything. I will credit you that you remembere to call photographer to get pictures, that shows real great mom, I would have forgotton that completely, I know not a great mom, but I m always work in progress

I like your idea of having fun, Gabe is 1 lucky guy

Asha