Deigh Posted February 21, 2022 Share Posted February 21, 2022 Found this message in the stroke chat opening room today, hope someone of importance has noticed it and working on the problem........ ysteriousNewbie 1d Hello, can someone please help? Trying to get hubby registered as a new user but the form always rejects the submission, saying "there was a problem." He filled out the contact form to try to get assistance and there has been no reply. We are technical people and have tried on latest Chrome and Firefox to no avail. This has been going on for several weeks. He is terribly depressed and it would help him a great deal to engage with other stroke survivors. Thank you, Lisa MysteriousNewbie 1d P.S. I am sending this request on his behalf because he has trouble typing. Deigh Quote Link to comment Share on other sites More sharing options...
GreenQueen Posted February 25, 2022 Share Posted February 25, 2022 Hope so, too, Deigh 💚👑 Quote Link to comment Share on other sites More sharing options...
Deigh Posted February 27, 2022 Author Share Posted February 27, 2022 Yep Jannelle, there is something seriously wrong with the site, despite 2000 new stroke cases a day in USA we havnt had a newcomer since late December! I'm very reliant on the site for my wellbeing and would hate to see it vanish into the ether. I use the chat group regularly and am surprised you havn't found your way onto it. Perhaps the time is inconvenient for Oz. I also make a point of throwing something into this forum regularly just to keep it a bit alive. Call it a finger variation of mouth to mouth resuscitation! Deigh Quote Link to comment Share on other sites More sharing options...
heathber Posted February 27, 2022 Share Posted February 27, 2022 Deigh best bet with this sort of problem is send Kelli a message. But the new members thing depends very much on internet search engines bringing up the site when someone searches. Quote Link to comment Share on other sites More sharing options...
Madade Posted March 1, 2022 Share Posted March 1, 2022 So sad to see people try and reach out on here to only get nothing. I sense that no one is monitoring the site daily. You are right with the memberships, not much really happening. All since Steve passed. Quote Link to comment Share on other sites More sharing options...
Deigh Posted March 2, 2022 Author Share Posted March 2, 2022 Heather, I've kept in contact with Keli regularly and have put in my ideas on how to improve the sites performance. That is as far as I can go. I'm not getting notifications from this site nowadays, I dont know whether this is the sites or my own computers fault. The chat forum seems to be working as well as I've known it. Occasionally we have a full house there and when that happens you cant hear yourself type! Deigh Quote Link to comment Share on other sites More sharing options...
Tricho Posted March 3, 2022 Share Posted March 3, 2022 On 2/28/2022 at 7:12 AM, Deigh said: Yep Jannelle, there is something seriously wrong with the site, despite 2000 new stroke cases a day in USA we havnt had a newcomer since late December! I'm very reliant on the site for my wellbeing and would hate to see it vanish into the ether. I use the chat group regularly and am surprised you havn't found your way onto it. Perhaps the time is inconvenient for Oz. I also make a point of throwing something into this forum regularly just to keep it a bit alive. Call it a finger variation of mouth to mouth resuscitation! Deigh Have not received confirmation emails at two email addresses and message not replied too. Thought registration had been rejected until I read this, have canceled account previously, now have signed out and used non existent email. If this post goes though, could a message be left here, thankyou. Quote Link to comment Share on other sites More sharing options...
Madade Posted March 3, 2022 Share Posted March 3, 2022 👍 Quote Link to comment Share on other sites More sharing options...
heathber Posted March 3, 2022 Share Posted March 3, 2022 I hope everyone's OK in USA at the moment. It only seems to be us ANZ folk and Mark on the forums at the moment 🙂 Quote Link to comment Share on other sites More sharing options...
Willis Posted March 4, 2022 Share Posted March 4, 2022 👌 Here in Indiana! Quote Link to comment Share on other sites More sharing options...
heathber Posted March 4, 2022 Share Posted March 4, 2022 good to know take care Quote Link to comment Share on other sites More sharing options...
swilkinson Posted March 4, 2022 Share Posted March 4, 2022 Deigh this site is run by volunteers. As far as I know it is still funded by Steve Mallory's family. I don't know if any of the volunteers have a lot of knowledge of how the site works. I have been on here a long time as a chat host and blog monitor but the rest of the workings of the site are a mystery to me. We do need younger people with a knowledge of IT to volunteer on here. Maybe then they could explain how to register to people who have a problem with doing that. But anyone can answer a cry for help that is posted on this site. All you need for that is a knowledge of human nature and experience of stroke as a stroke survivor or caregiver. Quote Link to comment Share on other sites More sharing options...
HostAsha Posted March 4, 2022 Share Posted March 4, 2022 I agree Sue : If any one of you know technical side then please help out since the site is run by volunteers, I don't have this kind if IT knowledge to help debug the issue, so I volunter here as chathost & as a member, I think same with Kelli she along with volunteering here working so won't have time to monitor. I think sometimes instead of just sitting in sidelines & giving suggestions its better to jump in & help out more as a volunteer. advise & suggestions are easy. Asha Quote Link to comment Share on other sites More sharing options...
ksmith Posted March 9, 2022 Share Posted March 9, 2022 On 3/3/2022 at 12:52 AM, Tricho said: Have not received confirmation emails at two email addresses and message not replied too. Thought registration had been rejected until I read this, have canceled account previously, now have signed out and used non existent email. If this post goes though, could a message be left here, thankyou. I apologize for that. We are aware of an issue with our email system. We have had a work order with our IT department. Again, I'm truly sorry Quote Link to comment Share on other sites More sharing options...
Willis Posted March 10, 2022 Share Posted March 10, 2022 Kelli honestly thanks for giving this your attention. FVERYONE here to a person understands how just getting through a simple day can be exhausting let alone taking on things like this. Much appreciated! 😘 Quote Link to comment Share on other sites More sharing options...
Deigh Posted March 10, 2022 Author Share Posted March 10, 2022 Yep Willis, I also would like to thank Keli for working on this. We seem to have a few problems with the site at this time which could explain why we are not getting new members joining us. For instance I'm not getting notifications via E-mail when someone adds to a message of mine. I don't know whether its my computer or the site that is at fault! Deigh Quote Link to comment Share on other sites More sharing options...
ksmith Posted March 10, 2022 Share Posted March 10, 2022 31 minutes ago, Deigh said: Yep Willis, I also would like to thank Keli for working on this. We seem to have a few problems with the site at this time which could explain why we are not getting new members joining us. For instance I'm not getting notifications via E-mail when someone adds to a message of mine. I don't know whether its my computer or the site that is at fault! Deigh The entire email system is all wonky. Sending, receiving, registration. All we see on this end is register still has to verify the email… I would re-send it and was unaware it wasn't going through or coming through. Steve had all of this running like a sailboat and normally took care of all of this, so I don't have the access that he had. Missy, his wife, can find some, but she and I have no way to find how he did it. We are trying our best, and thank you all for understanding. Quote Link to comment Share on other sites More sharing options...
heathber Posted March 10, 2022 Share Posted March 10, 2022 Kelli it is so hard to take over someone else's role. It's hard when they are still around to ask how did you do this, and even harder when they aren't available to ask 🙂 We thank you and Missy for doing your best to keep the site running as Steve would have wanted. (((HUGS))) Quote Link to comment Share on other sites More sharing options...
swilkinson Posted March 11, 2022 Share Posted March 11, 2022 Thanks to all the volunteers on here and to those who keep the site going. I was one of the early beneficiaries of the wealth of wisdom on this site. Long may it continue to serve the community. Quote Link to comment Share on other sites More sharing options...
Willis Posted March 11, 2022 Share Posted March 11, 2022 5 hours ago, heathber said: Kelli it is so hard to take over someone else's role. It's hard when they are still around to ask how did you do this, and even harder when they aren't available to ask 🙂 We thank you and Missy for doing your best to keep the site running as Steve would have wanted. (((HUGS))) Love you heathber!! Quote Link to comment Share on other sites More sharing options...
Willis Posted March 11, 2022 Share Posted March 11, 2022 1 hour ago, swilkinson said: Thanks to all the volunteers on here and to those who keep the site going. I was one of the early beneficiaries of the wealth of wisdom on this site. Long may it continue to serve the community. 💖 Quote Link to comment Share on other sites More sharing options...
Willis Posted March 11, 2022 Share Posted March 11, 2022 9 hours ago, Deigh said: Yep Willis, I also would like to thank Keli for working on this. We seem to have a few problems with the site at this time which could explain why we are not getting new members joining us. For instance I'm not getting notifications via E-mail when someone adds to a message of mine. I don't know whether its my computer or the site that is at fault! Deigh 👍 Quote Link to comment Share on other sites More sharing options...
GreenQueen Posted April 23, 2022 Share Posted April 23, 2022 On 3/4/2022 at 8:55 AM, Willis said: 👌 Here in Indiana! Willis! All this time I have had you in Florida? 💚👑 Quote Link to comment Share on other sites More sharing options...
SassyBetsy Posted August 17 Share Posted August 17 Hello old friends! I recently had to reset my password because I forgot and on new device so I was redirected to do that fine. I would wonder if they are making their log ins correctly?? Quote Link to comment Share on other sites More sharing options...
swilkinson Posted August 19 Share Posted August 19 There doesn't seem to be anyone in charge of approving new members. I don't have the authority as I am just the Blog Moderator, a low woman on the totem pole. Old members can get in by changing their passwords, but new members don't seem to be able to join. If someone can contact Kelli Smith off this site she may be able to help. Quote Link to comment Share on other sites More sharing options...
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