I am so frustrated, I tried to find a new purse this afternoon. I went to 7 different stores and saw the same useless design at all. I swear whomever designs purses doesn't use a purse. GRRRRRR It has to be a man, because they all have the same big hole in the middle which is fine for carrying your husbands wallet, but not useful for everyday use in trying to find anything. I wish I knew who I could contact to give them a piece of my mind, what's left of it. Why can't designers consult consumers as to what it is they need?