OOPS - I did it again. I scared another client by breaking into glorious tears!

Yesterday, She had come in to "negotiate" the final payment on her donor wall. "We can't afford this it will put us $500.00 over budget" she said. "You made the changes, I told you what it would cost, and sent you itemized statements that you approved" I replied.

"But, I didn't tell my boss" she says - her problem, not mine. She took out her personal checkbook to pay the difference and I end up sobbing.

No reason for it - my butt was covered, I requested her signature on every change.

I should have just stood my ground and said - "this is the balance due".

BUT,

I "discounted" her wall by the lousy $500.00 dollars because I couldn't stop crying. I tried but, it had been a crappy day and thinking about other things made me cry more.

Guess what, today I didn't get a thank you note, or anything for that matter, instead the woman complained to my parent's (my boss'es) that I was emotionally unstable. I scared her by crying.

I wanted to say plenty of things to all concerned - but, it wouldn't matter. I'm not supposed to have emotional lability after 6 months - That's what mom's doctor told her - so, it's an excuse.

Did my gut's leave with this damn stroke?